1. The agreement
These terms apply to screebl.ai and the Screebl service, provided by WebWizards SARL, Cites des Oudayas, Bloc 15 N7, Ain Sebaa, Casablanca, Morocco. By creating an account or using the service, you accept them on behalf of yourself or the organisation you represent (the “Customer”).
2. Key terms
- Customer — the agency, freelancer or company that holds the subscription.
- Users — people the Customer gives access to, such as team members.
- Clients — the Customer's own clients who view reports or use a client portal.
- Customer Content — everything the Customer or its Users put into Screebl: data, files, reports, images and text.
3. Accounts and access
Accounts are created by us or by the Customer's administrators. Keep sign-in details confidential and tell us straight away about any unauthorised use. The Customer is responsible for what its Users and Clients do in its account, and for choosing who gets which role.
4. Plans, trials and billing
- Plans, prices and limits are shown on our pricing page or in a written offer.
- Subscriptions are billed monthly or yearly, in advance. Yearly plans are discounted and cover twelve months.
- Prices exclude taxes, which are added where applicable.
- Trials are offered on request, for the period we agree with you in writing.
- We may change prices with at least 30 days' notice. Changes apply from your next billing period.
- If you go over your plan's limits, we may ask you to upgrade before adding more.
5. Cancellation
You can cancel at any time. Your plan stays active until the end of the period you have paid for and does not renew after that. Payments already made are not refunded for unused time, except where the law requires it.
6. Your content
The Customer owns its Customer Content. It gives us permission to host, process, display and transmit that content only as needed to provide and support the service.
The Customer confirms it has the rights and, where personal data is involved, the legal basis to upload its content and share it with its Clients.
8. AI features
AI suggestions and the report assistant can be wrong. Check important figures before relying on them. AI features use a third-party provider as described in our Privacy Policy. The report assistant only appears on reports whose campaign has a written brief.
9. Acceptable use
Do not use Screebl to:
- break the law or infringe anyone's rights,
- upload malware or content you have no right to share,
- try to access other customers' data or bypass access controls,
- overload, probe or disrupt the service,
- resell the service without our written agreement.
We may suspend access that puts the service or other customers at risk. Where we can, we will tell you first.
10. Availability and changes
We work to keep Screebl available and improve it continuously. We may add, change or remove features. Features marked “Soon” or “in development” are not yet available and are not part of your plan until released.
11. Data processing terms
When Customer Content contains personal data, the Customer is the controller and we are its processor under Article 28 GDPR. We will:
- process it only on the Customer's documented instructions, which are these terms and the Customer's use of the service,
- make sure our staff are bound by confidentiality,
- apply appropriate technical and organisational security measures,
- use only the sub-processors listed in our Privacy Policy, and give notice of changes so the Customer can object,
- help the Customer answer data subject requests and meet its security obligations,
- notify the Customer without undue delay after becoming aware of a personal data breach,
- delete or return the data at the end of the service,
- make available the information needed to demonstrate compliance.
12. Our intellectual property
Screebl, its software, design and brand belong to WebWizards SARL. You get a right to use the service during your subscription; nothing else is transferred. If you send us feedback, we may use it without obligation.
13. Confidentiality
Each party keeps the other's non-public information confidential and uses it only for this agreement.
14. Warranties
We provide the service with reasonable care and skill. Otherwise, and as far as the law allows, it is provided “as is”, without other warranties.
15. Limitation of liability
As far as the law allows, neither party is liable for indirect or consequential losses such as lost profits or lost business. Our total liability under this agreement is limited to the fees the Customer paid in the 12 months before the claim. Nothing limits liability that cannot legally be limited.
16. Termination and your data
Either party may end the agreement if the other seriously breaches it and does not fix the breach within 30 days of notice. After the subscription ends, you can ask us for an export of your content for 30 days. We then delete Customer Content within 90 days, except where the law requires us to keep it.
17. Governing law
These terms are governed by the laws of the Kingdom of Morocco, and disputes go to the competent courts of Casablanca. This does not remove any mandatory protection you have under the law of your own country.
18. Changes to these terms
We may update these terms. For significant changes we will notify account holders at least 30 days before they apply. Continuing to use the service after that means you accept the new terms.
19. Contact
WebWizards SARL, Cites des Oudayas, Bloc 15 N7, Ain Sebaa, Casablanca, Morocco — info@screebl.ai